Privacy Policy

Trunk Tales Privacy Policy

Introduction

At Trunk Tales, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website and make a purchase. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information:

• Contact Information: When you place an order or create an account, we collect your name, email address, phone number, and shipping address.
• Payment Information: We collect payment details such as credit card information, though we use third-party payment processors that handle this securely.

Non-Personal Information:

• Usage Data: We collect information on how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, gather analytics, and understand usage patterns.

How We Use Your Information

• To Process Orders: We use your personal information to process and fulfill your orders, including shipping and handling.
• To Communicate: We use your contact information to send order confirmations, shipping notifications, and updates. We may also send promotional emails if you have opted in.
• To Improve Our Services: We use non-personal information to analyze website performance, improve our products, and enhance user experience.
• To Ensure Security: We use your information to protect against fraud and maintain the security of our website.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: We use third-party service providers for payment processing, shipping, email marketing, and website analytics. These providers have access to your information only as necessary to perform their functions and are obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Your Choices

• Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe link in the email. You will still receive transactional emails related to your orders.
• Account Information: You can update or delete your account information by logging into your account on our website or contacting us directly.
• Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our site may not function properly without cookies.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

• Email: [email@example.com]
• Phone: [Customer Service Phone Number]
• Address: Mumbai, India