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TERMS AND CONDITIONS OF SALE

Last Updated: May 16, 2025

Welcome to Trunk Tales! These Terms and Conditions (“Terms”) govern the sale of products listed on our website  www.trunktales.com/ . By placing an order with us, you agree to be bound by the following terms and conditions.

1. General Information

  • Trunk Tales is operated by Shoppeeble LLP, a company registered in Mumbai, Maharashtra, India.
  • Our registered office address is: D 15, Fair Lawn C H S S T Road, Before St.Gregarious High School, V N Purav Marg , Mumbai, Maharashtra – 400071.

2. Eligibility

  • You must be at least 18 years of age or have parental/legal guardian consent to make purchases on our Website.

3. Product Information

  • We strive to ensure all product details, pricing, and availability are accurate. However, we reserve the right to correct errors, omissions, or inaccuracies at any time without prior notice.

Colours may slightly vary due to screen settings and photography lighting.

4. Pricing & Payment

  • All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • We accept payment via credit/debit cards, UPI, net banking, and other methods as listed at checkout.

Orders are confirmed only after successful payment.

5. Shipping & Delivery

  • We deliver across India. Estimated delivery time and charges will be shown at checkout.
  • Orders are typically dispatched within [2–4] business days. Delivery times may vary depending on your location and courier services.
  • We are not responsible for delays caused by unforeseen circumstances or logistics partners.

6. Cancellations, Returns & Refunds

  • Orders can be cancelled within 12 hours of placement or before they are shipped, whichever is earlier.
  • Returns are accepted within 14 days of delivery if the product is unused, unwashed, and in original packaging. Certain items may not be eligible for return (e.g., innerwear, sale items).
  • To initiate a return, contact our support team at [support email/phone].
  • Refunds will be processed to the original payment method within [7–10] business days of receiving the returned item.

7. Intellectual Property

  • All content on this Website, including images, designs, logos, and text, is the property of Trunk Tales and protected by applicable copyright and trademark laws.
  • You may not use or reproduce any content without prior written permission.

8. Limitation of Liability

  • Our liability is limited to the value of the product purchased.
  • We are not responsible for indirect, incidental, or consequential damages arising from the use of our products.

9. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra

10. Amendments

  • We reserve the right to update or modify these Terms at any time without prior notice.
  • Continued use of the Website after changes implies acceptance of the revised Terms.

11. Contact Us

For any queries or concerns, please contact:

Hours: Monday to Friday, 10 AM – 6 PM IST